800-782-7282
Current wait: 20 mins (16m avg)
Hours: Mon-Sun 5am-8pm PST
Best time to call: 8:45am
Want to contact Starbucks customer service faster? Don't wait on hold! Chat with the Starbucks team directly via live chat.
(877) 421-9062
(800) 952-5210
Check out if you can find the solution you need.
What happened: The problem: The frappaccino has been made with sour milk i want refund on my starbucks card *app
What happened: The problem: Wrong drink and I would like a new one
What happened: The problem: I ordered on the mobile app but never received my order
What happened: Hello I didn't get my Starbucks card you guys sent a email to me saying that My card was on it's way to me,this was a few months ago And I just now got a way to email you, I want my Starbucks card please.....have a great day. Boyd
What happened: The problem: My money is missing from my account and it’s messed up. Like my account
What happened: The problem: My drink was not made right
What happened: The problem: Trying to add the points from my receipt to my app and im not able too. Please someone assist.
To contact the Starbucks customer service by phone, you can follow these steps:
Look up the phone number of the Starbucks customer service. The phone number is listed on starbucks.com. Or check out the Starbucks phone number page on WorthEPenny.
Dial the Starbucks phone number 800-782-7282.
Hours: Mon-Sun 5am-8pm PST
Best time to call: 8:45am
Wait for an answer: Once the call is connected, wait for a Starbucks representative to answer on the other end.
Average wait time: 16m
Identify yourself and state your reason for calling the Starbucks representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Starbucks to help them assist you.
Ask for assistance: Ask the Starbucks representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Starbucks needs additional information from you or provides any instructions, follow them carefully.
Thank the Starbucks representative: After you have received the assistance you need, thank the Starbucks representative for their time and help.
To get to a real person as quickly as possible when calling Starbucks, you can follow these steps:
Dial the Starbucks customer service phone number 800-782-7282, which can be found on the Starbucks website or in your order confirmation email form Starbucks. Or check out the Starbucks phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Starbucks. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Starbucks representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Starbucks representative.
If the system still doesn’t connect you to a Starbucks representative, stay on the line without pressing any keys. Starbucks will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Starbucks.
Once you reach a live person, explain your issue and provide any relevant information about your Starbucks order. The Starbucks representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Starbucks website. This may allow you to connect with a Starbucks representative more quickly and efficiently than calling.
When calling Starbucks customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Starbucks account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Starbucks representative without any disruptions or background noise.
Be polite and respectful to the Starbucks representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Starbucks.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Starbucks representative address your concern.
If the initial Starbucks representative is unable to resolve your issue, politely ask to speak with a supervisor from Starbucks or escalate the issue to a higher level of authority.
Take notes during the call, including the Starbucks representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Starbucks after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Starbucks customer service.
If you are unhappy with your call to Starbucks customer service, there are several options you can try:
Call again: Try calling Starbucks customer service again and speak to a different Starbucks representative. Sometimes a different Starbucks representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Starbucks representative, you can ask to speak with a supervisor from Starbucks or escalate the issue to a higher level of authority.
Provide feedback: After the call, Starbucks may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Starbucks customer service through other channels, such as email or chat. You can also explore the Starbucks Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Starbucks service, you may want to consider other options such as returning the product you bought on Starbucks or filing a complaint with a consumer protection agency.
To the Starbucks customer support via live chat, you can follow these steps:
Go to the Starbucks website and look for a "Contact Us" or "Help" link at the bottom of the page.
Click on the link and look for options to contact the Starbucks customer support, which include email, phone, or live chat.
Click on the live chat option, and follow the prompts to connect with a Starbucks representative.
Provide any necessary information about your issue or question, and wait for the Starbucks representative to respond.
Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Starbucks live chat option, you may need to contact the Starbucks customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.
You can contact Starbucks via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Starbucks via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Starbucks official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Starbucks, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Starbucks. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Starbucks social media team.
Please note that the social media accounts of Starbucks are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Starbucks for certain issues. For urgent or complex issues, it's recommended to contact Starbucks customer service via phone or chat for more personalized assistance.
Yes, to contact the Starbucks customer support by email, follow these steps:
Go to starbucks.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Starbucks and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Starbucks order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Starbucks order number or username.
Once you have completed the email, click send. You should receive a response from the Starbucks customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Starbucks. WorthEPenny provides free tools and resources to assist customers in reaching Starbucks customer service more efficiently, such as the Starbucks phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Starbucks, as well as forums where Starbucks customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Starbucks, it is not associated with or endorsed by Starbucks.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Starbucks official app or the Starbucks company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Starbucks trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Starbucks. All references by WorthEPenny to third-party trademarks like Starbucks are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.